Shipping policy
Shipping Policy
We aim to deliver your order fast and in good condition.
Order processing
Orders are processed within 1 to 3 business days.
Orders placed on weekends or holidays are processed the next business day.
You will receive a confirmation once your order is shipped.
Shipping locations
We deliver across Nigeria.
International shipping is available.
Delivery time
Lagos: 1 to 3 business days
Other states: 2 to 5 business days
Remote areas: 3 to 7 business days
Delivery times depend on location and courier service.
Shipping fees
Shipping fees are calculated at checkout based on your location.
Free shipping may apply during promotions or for selected orders.
Order tracking
Once shipped, you will receive a tracking link or updates via SMS or email.
Delivery attempts
Our courier will attempt delivery at least once.
Ensure your contact details are correct and reachable.
Failed delivery may require rescheduling or pickup.
Delays
Delays may occur due to
High order volume
Weather conditions
Public holidays
Courier issues
We will keep you informed if delays happen.
Order issues
If your order arrives damaged or incomplete
Contact us within 48 hours of delivery
Provide your order number and clear photos
Address accuracy
Ensure your delivery address is correct before placing your order.
We are not responsible for delays caused by incorrect details.